Haven OS
Job management, built à la carte
Once acquisition is working, the constraint moves. Jobs get lost between the sold estimate and the finished roof — in scheduling, in documentation, in the claim. Haven OS is the operations layer we make available to clients, licensed one module at a time.
Access
Available to active SaifHaven clients only. Modules are provisioned against your account — we do not sell the platform standalone.
Client access only
Priced per module, per month, on top of an active engagement. Volume across modules reduces the per-module rate. Final pricing is set on your access call.
The catalog
Turn on what you need. Leave the rest off.
Most contractors need eight or ten of these, not forty. Modules are provisioned against your account and enforced server-side, so you are not paying for surface you never open.
Work
The record of the job — from first contact through documentation and contract.
Pipeline stages from first contact to sold, with owner and next action on every record.
Homeowners, adjusters, carriers, and referral sources on one record per job.
Claim file from first notice through settlement, with carrier and adjuster correspondence attached.
Line-item estimates with versioning, approval state, and what changed between revisions.
Job documents in one place, permissioned per role rather than emailed around.
Photo and inspection evidence captured on site, timestamped and tied to the claim.
Contract generation and signature, with executed copies filed against the job.
Workmanship and material warranty registration, with expiry tracking.
Roof measurement and material takeoff feeding the estimate directly.
Door-to-door capture on mobile with offline persistence and territory assignment.
Job-threaded messaging and email so correspondence lives with the record.
One search across jobs, contacts, claims, and documents.
Operations
Getting crews, materials, and schedules to the right address.
Job calendar with crew availability and dependency between phases.
Same-day assignment and routing, with field confirmation.
Crew directory, certification currency, and performance by job.
Sub roster with insurance and licence expiry tracking, gated on compliance.
Material orders, deliveries, and stock against job requirements.
Receiving, transfers, and the paper trail for what arrived where.
Labour, material, and overhead against the estimate, per job, as it runs.
Storm tracking and impact overlay against your service areas and open jobs.
New crew and sub onboarding with credential collection and sign-off.
Intelligence
Reporting, review, and the AI-assisted parts — clearly labelled.
Operational and financial reporting across jobs, crews, and claims.
Single operational view: what is live, what is late, what is blocked.
Claim summarisation, photo damage review, and correspondence drafting. Output is assistive and reviewed by a person before it leaves the system.
Automated routines for repetitive review and follow-up, scoped per workspace.
Supplement and dispute tracking with the evidence chain that supports it.
Documented procedures and certification state per crew and trade.
System
Money, integrations, access, and the customer-facing surface.
Homeowner-facing status, documents, and messaging under your brand.
Invoicing and billing state against jobs.
Payment collection and reconciliation, including progress payments.
Connect the CRM and tools you already run — import, one-way sync, or two-way.
Notification rules per role, so escalation reaches a person who can act.
Legal document handling and closure records for completed claims.
Workspace configuration and role-based access, enforced server-side.
Before you ask
Where this fits, and where it does not.
It is not sold standalone
Modules are provisioned against an active engagement. If you are looking for software only, we are not the right vendor and will say so on the call.
Keep the CRM you have
The Integrations module connects an existing system — import, one-way, or two-way sync. Replacing your system of record is an option, never a requirement.
AI output is reviewed
Summarisation and photo review are assistive. A person signs off before anything reaches a carrier, an adjuster, or a homeowner.
Request platform access.
Tell us which parts of the job are leaking — scheduling, documentation, claims, or costing — and we will scope the smallest set of modules that fixes it.
- Existing clients: provisioned on your current account
- New to SaifHaven: starts with the pipeline audit
- Priced per module — no all-or-nothing tier